We believe that the quality of BTL-UK products is second to none. We have spent many years developing and refining our product capabilities, and our reputable high standard is the result of a rigorous and continuous quality assurance and improvement policy. Medway products are manufactured to internationally recognised standards and tolerances, using top quality materials and workmanship. Quality assurance policies influence every area of our business, from the arrival of raw materials through to manufacturing, packaging, and delivery of the finished products, we are conscious of quality in everything we do. We understand quality goes further than the product, which is why from the moment we receive your enquiry right through to delivery; we will endeavour to provide the highest quality service possible.
We take the quality of our products, service, manufacturing, distribution and environmental impact very seriously, and are continuously looking at new ways to improve processes. We hold UKAS certifications in the following areas:
ISO 9001:2015 (Quality Management Systems) – Our commitment to quality, and to continuously improve on every aspect of company activity.
ISO 14001:2015 (Environmental Management) – As a quality conscious European manufacturer, we take our environmental responsibility very seriously. When purchasing products from BTL Precision you can be reassured that they have been manufactured to the highest quality standards and have been produced in a responsible way.
Quality is of paramount importance to everyone at BTL-UK. We understand how critical the parts we supply can be, which is why we are committed to offering our customers not only the widest range of quality products but a world-class service to match.
To achieve this, we have a dedicated quality assurance department that strives towards the continuous improvement of our products, our process, and our service, so we can provide the best experience at every level. We also have strict quality assurance procedures in place to ensure that from the moment we receive an enquiry, through planning and production to inspection, packing and dispatch, your order will be handled professionally and will be fully traceable from start to finish.
“As the Quality Manager my role is to coordinate the activities required at BTL-UK to meet the quality standards set for our products and services. I also advise on the performance of the Business management system, producing data and reporting on performance, measuring against set standards such as ISO9001 and ISO 14001.
I started my career at BTL-UK Ltd back in April 2007, working in the warehouse picking orders. By 2011 I had joined the manufacturing side of the company as a quality inspector, where I soon gained promotion to Production Quality Manager in 2014. In 2018 I became a member of Senior Management taking full control of quality for BTL-UK Ltd.”